COVID-19 Business Resources

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Information about EIDL (click here for PDF)

Click here for PDF of  the update

TopicLocal Info State InfoFederal Info/Other
Current Business Restrictions March 23, 2020 –Governor Northam Orders Statewide Closure of Certain Non-Essential Businesses, K-12 Schools
Bans public gatherings of more than 10 people
Ideas on shifting products or services, and protecting assets to meet new reality

–Start pick/up or delivery of current products

–Create new convenience items or items that meet current needs

-Promote special online sales to your customer base via email or social media, including gift cards/certificates

Update your Hours and Services on Google

Follow Roanoke SBDC on FB  and Instagram


Communicating with Customers

Update Event calendars including VisitFloydVa

Use Social Media in new ways…e.g. consider Facebook live to update customers on offerings or steps you’re taking to assure health and safety of staff and customers

 “Communicate openly with your customers about the status of your operations, what protective measures you’ve implemented, and how they (as customers) will be protected when they visit.”~SBA
Protecting and Supporting Employees

Plenty! food assistance still operating

Plenty Facebook page for lates

Local Food help.

Virginia will expedite Unemployment Benefits

Allow telework when possible

Make sure employees have needed VPN to access your network.

Virginia Rapid Response Program-Crisis Management regarding Staff


What the Newly Passed Families First Coronavirus Response Act Means for You (Benefits for Employees and Employers)

Business Guidance from CDC: Updated includes reduce transmission among employees, maintain healthy business operations, and maintain a healthy work environment.

UPDATED – OSHA Guidance for Businesses (more detailed)-OSHA PDF

Contents of House Bill on paid sick leave and family leave; not yet approved by Senate

Financial Assistance and Information Loans: do you have cash to weather the storm?
Businesses: You need 45+ days of operating funds available. 

Floyd 5 & 10 Business Loan Program

Town of Floyd Revolving Loan Fund

The Roanoke Regional Small Business Development Center  will be hosting informational sessions through Zoom on applying for SBA Economic Injury Disaster Loans. All Session are listed here. Note that some sessions are specifically for Sole Proprietors.

While filing deadlines remain the same for Virginia individuals and corporate income taxes, the due date for individual and corporate income tax will now be June 1, 2020. Please note that interest will still accrue, so taxpayers who are able to pay by the original deadlines should do so.

AND Deferring State Sales Tax: The Gov. announced that Businesses impacted by COVID-19 can also request to defer the payment of state sales tax due tomorrow, March 20, 2020, for 30 days. When granted, businesses will be able to file no later than April 20, 2020 with a waiver of any penalties.

IRS Income tax filing and payment deadline moved from April 15, 2020 to July 15, 2020. This is for businesses and individuals and includes both 2019 and first quarter 2020.) You need not file a request for extension for this.

Many forms of assistance being discussed at the Federal Level; none finalized and available yet.

Small Business Administration Economic Injury Disaster Loans and how to apply

Events/Gatherings—Status and GuidanceFloyd Tourism Page: Status of Local events, new Local business hours and services, and Virtual Floyd options

3/23/2020:Governor Northam Orders Statewide Closure of Certain Non-Essential Businesses, K-12 Schools
Bans public gatherings of more than 10 people

3/17/2020:“Governor and Health Commissioner Issue Public Health Emergency Order to Enforce 10-Patron Limit Order; gives law enforcement the ability to enforce 10-patron limit in restaurants, fitness centers, and theaters.”

Virginia Tourism Corporation Coronavirus page

President Advises no gatherings with more than 10 (5/16/20)
CDC Advises Cancel or Postpone Events of 50 or more through at least 3/15/20
Continuity of Operations Plan  -Prepare for the fact that current business leaders may be unavailable to do illness.
Designate at least one person who knows all critical business operations to work in a separate location for now.
Crisis Communication Plan: establish now how you will communicate with all employees
-Seek to assure alternate sources of supplies.
-Who will be in charge of the premises if business must close?
Need to talk to someone about your business?Contact: or

Remote Advising by Small Business Development Center (free)

Remote Advising Sessions
When scheduling, choose Zoom as the location. Click on an advisor below to schedule:

Tom Tanner, Roanoke Valley Lead Advisor
Cheryl Tucker, New River Valley Advisor
Amanda Forrester, Director and Advisor

What should I do if I think I may have COVID-19?

If you have a Medical Emergency Call 911, if you have questions about the Coronavirus or need to be tested contact the Health Department Hotline for COVID-19 (tel. 540-267-8240)

If you have developed a fever and/or symptoms of a respiratory illness, please contact the hotline to determine if testing for COVID-19 is needed.

The New River Health District has recently launched a new website  (, to help keep the residents of the New River Valley informed of current health issues.  

“Call your healthcare professional if you feel sick with fever, cough, or difficulty breathing, and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19. If you are seriously ill, call ahead and seek care at the emergency room. Your healthcare professional will work to determine if you need to be tested for COVID-19 and may consult with your local health department if needed. If you have very mild illness, stay home and rest.” Virginia Department of Health

New River Health District Hotline 540-267-8240

M – F – 8 am-8pm

Saturday – 8-12 am

Sunday – 12-4

State of Emergency Declaration

Floyd County Administration to Close to the public effective 3/24/2020

Floyd County 3/16/2020




US- 3/13/2020
Lodging Businesses: If you have guests arriving from current domestic or international “hotspots”Email the Floyd County Emergency Services Coordinator, Kevin Sowers if you have guests who have traveled outside of the US within the last 14 days or to/from one of the areas of widespread transmission of COVID-19 (West Coast: Washington and California or New York).